Disclaimer & Policies

Understanding GearHeads Automotive Repair’s Disclaimer and Policies

When entrusting your vehicle to GearHeads Automotive Repair, it’s important to be aware of our policies and procedures to ensure a smooth and efficient repair process. Our disclaimer and policies are designed to facilitate clear communication and avoid potential misunderstandings. Here’s a breakdown of what you need to know:

1. Project Approval and Deposit Requirements

At GearHeads Automotive Repair, we value transparency and clarity. Once you approve a repair project, a deposit may be required. This deposit serves as a commitment to initiate the repair work and helps cover initial costs. It ensures that both parties are aligned on the scope of the project and the associated costs. Please note that the deposit amount will be specified in your repair quote, and your approval signifies acceptance of this term.

2. Customer-Supplied Parts

If you choose to supply your own parts for the repair, it’s essential to provide them within a 3-day period from the date of your project approval. This timeframe allows our technicians to schedule and complete the repair without unnecessary delays. If parts are not delivered within this window, GearHeads Automotive Repair will impose a storage fee on your vehicle. This fee is applied to cover the costs associated with storing your vehicle until the parts are provided and the repair can proceed.

Additionally, please be aware that when you supply your own parts, GearHeads Automotive Repair does not provide a labor warranty on those parts. This means that while we will perform the repair as requested, we cannot guarantee the performance or reliability of the parts you provide. Any issues arising from customer-supplied parts will not be covered under our labor warranty.

3. Declined Quotes and Vehicle Removal

In the event that you decide to decline the repair quote, it is crucial to remove your vehicle from our premises within 3 days. This policy helps us manage space and resources effectively. If the vehicle is not removed within this period, GearHeads Automotive Repair will charge a daily storage fee of up to $20. This fee is intended to compensate for the space your vehicle occupies while awaiting removal.

Conclusion

GearHeads Automotive Repair is committed to providing high-quality service and a transparent repair process. Understanding our disclaimer and policies will help you navigate our services smoothly and avoid any additional charges. If you have any questions or need further clarification about these policies, please feel free to contact us directly. Our goal is to ensure that your experience with us is as efficient and straightforward as possible. Thank you for choosing GearHeads Automotive Repair for your automotive needs.